The factory «Bangkok LATEX» manufactures and stores no history products from recycled or recycled latex! be careful.

Care instructions for pillows and mattresses made of natural latex:

1. 1. Do not expose products to ultraviolet rays and direct sunlight.
2. 2. Avoid keeping products in temperatures below -40 ° C and above +40 ° C
3. 3. Keep products away from heaters.
4. 4. Do not make products suffer from breaking weight and sharp objects.
5. 5. Do not use chemicals while cleaning.
6. 6. Products from 100% latex foam do not need washing. If necessary, wash them by hand in a soapy water at a temperature under + 40 ° C. Use a simple or liquid soap. Rinse it until the soap is completely gone. Gently squeeze out excess water and place product in a dry, ventilated warm room or under a fan. Dry the product away from direct heat sources, avoid drying under direct sunlight.
7. 7. Do not store latex products under vacuum.

We help bring our products to any country in the world.

The item cannot be returned if:

1. 1. The original packing is broken.
2. 2. The hermeticity of the packing is broken.
3. 3. It was purchased during promotional event or by discount.

Our Return or Exchange Policy

The item can be returned or exchanged within 14 days from the date of purchase if the following conditions are met:

1. - the item was not in use (as it is related to personal use products);
2. - the item keeps its original vacuum packing;
3. - the hermeticity of the packing is not broken;
4. - buyer can provide the receipt as a proof of purchase.

Warranty

Bangkok Latex provides warranty for the following products made of latex:

1. - pillows, bolsters – 2 years;
2. - mattresses, blankets – 2 years.

Warranty does not extend for:

1. - outer case of the item;
2. - items, damaged as a result of misuse;
3. - items, damaged as a result of cleaning them with aggressive chemicals;
4. - items, damaged as a result of exposing them to high temperatures or direct sunlight (UV-rays);
5. - items, damaged by sharp objects.