Legal notice

Legal Notice (Imprint)

Legal Name of Business KAILASH LIMITED

Company Registration Company Registration No.: 69389611

Registered Office Address ROOM 602, 6/F, KAI YUE COMMERCIAL BUILDING NO. 2C ARGYLE STREET, KOWLOON HONG KONG

Representative OLEKSANDR BULGAKOV, Director

Contact Information Customer Support (International): Phone: +66 94 881 0111 Email: info@bangkok-latex.com

Business Activity E-commerce retail of natural latex products under the Bangkok Latex brand.

Pricing All prices are displayed on individual product pages. Prices are exclusive of applicable taxes, customs duties, and import fees unless otherwise stated at checkout.

Additional Costs Shipping Costs: Calculated and displayed at checkout before payment confirmation.

Customs Duties and Import Taxes: For international orders, shipments may be subject to import taxes, customs duties, and additional fees imposed by the destination country. These charges are the responsibility of the customer. We have no control over these fees and cannot predict their amount.

Payment Methods We accept the following payment methods: • Credit Cards (Visa, Mastercard, American Express, JCB) • PayPal • Apple Pay • Google Pay

Available payment methods may vary depending on the customer's location and are displayed at checkout.

Payment Terms Payment is required in full at the time of order placement.

Delivery Orders are processed within 2–3 business days. Estimated delivery time: 7–14 business days depending on destination and customs clearance. Delays may occur due to external factors beyond our control.

Returns and Exchanges We accept return or exchange requests within 14 days of delivery only in the following cases: • Defective product • Incorrect item delivered

Due to hygiene regulations, used bedding products cannot be returned. Customers must contact our support team prior to returning any items to receive return authorization.

Liability Disclaimer We are not responsible for delays, damages, or additional charges caused by customs procedures or local regulations in the destination country.

Additional Information Our products are manufactured using high-quality natural latex and are distributed internationally.