Refund policy

We are committed to delivering premium quality products and exceptional service. If you receive a defective item, you may return it within 14 days of receipt, provided it shows no signs of use and is in its original packaging — at no cost to you.

Please note that custom-sized orders are non-refundable unless defective.

To initiate a return or for any questions, contact our customer support team at support@bangkok-latex.com or via WhatsApp/LINE — we're here to help.