Privacy policy
Last updated: January 16, 2026
KAILASH LIMITED ("Company", "we", "us", or "our") operates this website and online store under the brand Bangkok Latex (the “Services”).
KAILASH LIMITED is the data controller responsible for the collection, use, and protection of your personal information.
Our store is powered by Shopify Inc., which provides us with the e-commerce platform to sell our products and services securely.
Personal Information We Collect
We collect personal information that you provide directly to us when you use our Services, including:
• Full name
• Email address
• Shipping and billing address
• Phone number
• Order and transaction details
• Communication data (messages, inquiries, support requests)
Payment information is processed securely by third-party payment providers and is not stored by us.
We may also automatically collect certain technical data, including:
• IP address
• Device type and browser information
• Website usage data and interactions
• Cookies and tracking data
How We Use Your Personal Information
We use your personal information to:
• Process and fulfill your orders
• Provide customer support
• Communicate with you regarding orders or inquiries
• Improve our website, products, and services
• Prevent fraud and ensure security
• Comply with legal obligations
• Provide marketing communications (only where permitted by law)
Legal Basis for Processing (EEA Users)
If you are located in the European Economic Area (EEA), we process your personal data based on:
• Performance of a contract (order processing)
• Legal obligations
• Legitimate business interests
• Your consent (for marketing, where required)
How We Share Your Personal Information
We may share your personal information with trusted third parties only when necessary:
• Shopify Inc. (e-commerce platform provider)
• Payment processors (e.g., PayPal, credit card providers)
• Shipping carriers and logistics partners
• IT, analytics, and customer service providers
• Legal authorities when required by law
We do not sell your personal information.
International Data Transfers
As an international business, your information may be transferred to and processed in countries outside your country of residence, including Hong Kong, Thailand, Canada, and other jurisdictions where our service providers operate.
We take appropriate safeguards to ensure your data remains protected in accordance with applicable laws.
Data Retention
We retain your personal information only for as long as necessary to:
• Provide our Services
• Maintain business and financial records
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements
Data Security
We implement appropriate technical and organizational measures to protect your personal information.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent (where applicable)
To exercise your rights, please contact us.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Ensure proper website functionality
• Analyze traffic and user behavior
• Improve user experience
• Deliver relevant advertising (e.g., via Google and Meta platforms)
You can manage cookie preferences through your browser settings.
Marketing and Advertising
We may use third-party services such as:
• Google Analytics
• Meta (Facebook/Instagram) advertising tools
These services may collect data about your interactions with our website to provide analytics and personalized advertising.
Children’s Privacy
Our Services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
KAILASH LIMITED
ROOM 602, 6/F, KAI YUE COMMERCIAL BUILDING
NO. 2C ARGYLE STREET, KOWLOON
HONG KONG
Email: info@bangkok-latex.com
Customer Support: +66 94-881-0111
For data protection inquiries, you may contact us at the same email address.
