Terms of service

Welcome to Bangkok Latex.

Throughout the site, the terms “we”, “us” and “our” refer to KAILASH LIMITED (Company Registration No.: 69389611), doing business as Bangkok Latex. KAILASH LIMITED operates this website, store, and all related services, including all information, content, features, tools, products, and services (the “Services”).

Our store is powered by Shopify, which enables us to provide a secure and reliable shopping experience.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”), including our Privacy Policy. If you do not agree, you should not use our Services. 

SECTION 1 – ACCESS AND ACCOUNT

  • By using our Services, you confirm that you are at least the age of majority in your jurisdiction.
  • You are responsible for maintaining the confidentiality of your account and for all activities under your account. 

SECTION 2 – OUR PRODUCTS

  • We strive to display our products as accurately as possible, including colors, descriptions, and specifications.
  • All products offered on this website are part of the Bangkok Latex brand and are carefully crafted using premium natural latex materials.
  • We do not guarantee that product images or descriptions will be perfectly accurate on all devices. 

SECTION 3 – ORDERS

  • When you place an order, you are making an offer to purchase products from us.
  • All orders are subject to acceptance by KAILASH LIMITED. We reserve the right to refuse or cancel any order at our discretion.
  • Orders are only confirmed after successful payment processing.
  • Returns and exchanges are governed by our Refund Policy. 

SECTION 4 – PRICING AND BILLING

  • You agree to provide accurate and complete billing information.
  • By placing an order, you confirm that you are authorized to use the selected payment method.
  • All payments are securely processed through trusted payment providers used by KAILASH LIMITED. 

SECTION 5 – SHIPPING AND DELIVERY

  • Shipping times are estimates and may vary depending on location and logistics conditions.
  • Once an order is transferred to the shipping carrier, the risk of loss and title passes to the customer.
  • For more details, please refer to our Shipping Policy. 

SECTION 6 – INTELLECTUAL PROPERTY

  • All content on this website, including text, graphics, logos, images, and design, is the property of KAILASH LIMITED or its licensors and is protected by applicable intellectual property laws. 

SECTION 7 – RELATIONSHIP WITH SHOPIFY

  • This store is powered by Shopify. However, all transactions and purchases are made directly with KAILASH LIMITED.
  • Shopify is not responsible for any transactions, products, or services provided by us. 

SECTION 8 – PRIVACY

  • Your submission of personal information is governed by our Privacy Policy.
  • By using our Services, you agree to the collection and use of information as described in that policy. 

SECTION 9 – TERMINATION

  • We reserve the right to suspend or terminate access to our Services at any time without notice.
  • You remain responsible for all outstanding obligations prior to termination. 

SECTION 10 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • All products and services are provided “as is” and “as available” without warranties of any kind.
  • To the fullest extent permitted by law, KAILASH LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services. 

SECTION 11 – GOVERNING LAW

  • These Terms shall be governed by and interpreted in accordance with the laws of Hong Kong.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong. 

SECTION 12 – CONTACT INFORMATION

For questions regarding these Terms, please contact us:

Email: info@bangkok-latex.com

KAILASH LIMITED
ROOM 602, 6/F, KAI YUE COMMERCIAL BUILDING
NO. 2C ARGYLE STREET, KOWLOON
HONG KONG